Mark Casto | October 16, 2025 | Personal Injury Blog Columbus
Artificial intelligence (AI) has entered almost every part of daily life — from navigation apps that predict traffic to medical tools that detect disease earlier than ever. Now, AI is starting to change how lawyers prepare and manage personal injury cases.
For injured people in Columbus, Georgia, this might sound like good news. But while generative AI can help lawyers work more efficiently, it is not a substitute for experience, empathy, or the judgment of a seasoned attorney. It also has serious limitations and risks when used without human oversight.
Let’s explore what this technology can and cannot do for your case.
What Is Generative AI and How Can Personal Injury Attorneys Use It?
Generative AI refers to computer systems that can create new content based on patterns in existing data. In the right hands, AI can be a powerful ally in the fight for justice. AI can help streamline repetitive or data-heavy tasks, freeing lawyers to focus on client communication, negotiation, and advocacy.
Lawyers could use it to:
- Sort through medical records quickly and flag critical information
- Generate summaries of accident reports or documentary evidence
- Identify patterns in case outcomes to support settlement negotiation
- Analyze accident data to help pinpoint liability or negligence
- Draft preliminary documents, like discovery requests or timelines, for attorney review
Used this way, AI serves as an assistant. It helps save time, but it doesn’t replace a lawyer’s work. That way, your attorney can spend more time focusing on what matters: building your case.
Why AI Alone Can’t Win Your Case
It’s tempting to think technology can do it all, but AI still has limits—especially in specialized fields like law. While AI can process information efficiently, it cannot interpret emotional nuance, apply legal judgment, or understand the human side of an injury.
A computer can find facts — but only an experienced attorney can weave those facts into a persuasive argument that resonates with a jury or insurer. It could find data on what other cases have used or were awarded as compensation figures, but that would not represent your losses. With such a subjective and intangible thing as non-economic damages, only an attorney could help with the calculation.
A Cost-Benefit Analysis of Using AI in Legal Cases
Across the country, there’s a growing number of “DIY legal” tools powered by AI. People have tried to use these tools to “save money” by drafting their own legal filings or settlement letters instead of hiring an attorney.
But what are the risks? And are the risks worth the rewards?
Dangers of Using AI
Using these systems without a lawyer’s supervision can backfire quickly. AI is not licensed to practice law, and its output isn’t always accurate because it doesn’t have access to the most up-to-date Georgia case law or procedural rules. AI also makes mistakes and very frequently “hallucinates” case law that doesn’t exist, cites non-existent legal authorities, and provides outdated or inaccurate information.
Using AI without human oversight could:
- Lead to incorrect filings or missed deadlines
- Expose private data and violate confidentiality rules
- Misrepresent the facts of your case
- Cause your case to be dismissed or even barred
Even small errors in filing a claim or citing a law could result in your case being dismissed. Worse yet, submitting AI-generated legal documents without attorney review could amount to unauthorized practice of law, which is illegal and may come with criminal consequences.
Benefits of Using AI
So can AI actually improve case outcomes? In capable hands, yes. Generative AI can improve parts of the personal injury process by reducing the time that attorneys spend on research and organization, helping lawyers stay focused on high-value strategic work. But success in a personal injury case depends on strategy, storytelling, and the lawyer’s ability to connect evidence with emotion.
AI can predict a settlement range; it can’t convince a jury to believe your story. When used ethically and strategically, generative AI can make a lawyer’s work more efficient, which can ultimately benefit clients. But it cannot replace the human experience, creativity, and compassion that make a real difference in the courtroom or at the negotiating table.
Responsible attorneys also know AI must never replace legal reasoning, client relationships, or ethical obligations. It’s one more tool in the toolbox — not the craftsman who wields it.
Contact a Columbus Personal Injury Attorney at Mark Casto Personal Injury Law Firm Today for a Free Consultation
Generative AI is reshaping the legal landscape, but experience and human understanding remain at the heart of every successful case. If you’ve been injured in an accident in Columbus, GA, and want to work with a firm that combines innovation with real-world experience, contact Mark Casto Personal Injury Law Firm.
AI can assist in building your case — but only an experienced attorney can win it. Call us today for a free consultation with a Columbus personal injury lawyer. We are available 24/7 to take your call.
If you were injured in an accident in Columbus, GA, and need legal help, contact our Columbus personal injury lawyers at Mark Casto Personal Injury Law Firm to schedule a free case review today.
Mark Casto Personal Injury Law Firm
233 12th St #808, Columbus, GA 31901
(706) 940-4030
